Tuesday, January 5, 2010

Day 4: Setbacks were Expected

Yesterday was smooth sailing along the goal of 735 until late in the evening. My young webmaster called me to inform me that 10 of my pages were just erased. No problem because I am sure he had a backup of them only to be told, “No, I just erased them.”

Accidents happen and he is a valuable part of my team. I can rebuild what is gone but in every situation there is a learning opportunity. My question to him was, “How do we make sure this doesn’t happen again?” Many CEO’s want to assign blame… I have worked for a couple of those types of people. That is the kiss of death to your employees. The goal is to move beyond blame to not only fix the problem but put in procedures that will make the likelihood of the recurrence unlikely.

I am going to reach my goal of 735 and when I make it I want my people to know I could not have made it without them.

What fun is a journey if you have no one to share it with?

Jon "Your fence man on wheels"



Call me anytime at 888.856.0551

PS. My hosting company just called and they backed up my pages on Sunday. Thank you Pete!

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